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Q3 2025 Product Review
From customizable profiles to a unified Workflows hub, Healthie’s Q3 2025 updates help private practices simplify operations and prepare for AI-powered charting with AI Scribe.
This past quarter, we introduced updates that make your daily workflows even more seamless — giving you greater control, personalization, and efficiency across Healthie. From customizable profiles and centralized workflows to smarter charting tools, every update this summer was designed to make Healthie feel lighter, faster, and more personalized — so you can spend more time with clients, and less time managing software.
Keep reading for the highlights from July through September 👇
July: Streamlined Scheduling and Billing
In July, we made everyday operations more seamless — connecting scheduling, billing, and insurance workflows to save time and prevent errors.
- Filter Appointment Requests by Location
Staff can now filter incoming appointment requests by site, ensuring your team only sees requests relevant to their location. - Assign Insurance to Providers
Make booking easier for your clients by assigning accepted insurance plans to each provider. Clients can view which providers are in-network when scheduling — helping reduce back-and-forth and booking confusion. - Smarter CPT Code Management
CPT codes added to your Services page now automatically appear in appointment types, superbills, and CMS-1500 claims. No more re-entry or copy-paste — just one clean, consistent setup.
👉 Dive deeper in the July Release Notes
August: Workflows that Work for You
August introduced one of our biggest usability improvements yet: a centralized place to manage post-appointment tasks, plus new ways to customize what you see.
- New: Workflows Hub
The Workflows dashboard brings together charting, billing, and claims — giving your team one clear view to stay organized and ensure nothing slips through the cracks.
→ Read the spotlight - Customizable Quick Profile
Choose which components appear on the Quick Profile so providers always see the most relevant client info when charting. - Redesigned Integrations Page
Discover and connect integrations faster, all in one place — making setup simpler and navigation smoother.
👉 Dive deeper in the August Release Notes
September: Personalization and Clarity
September’s updates focused on giving you more control over what you see — and making your client records even clearer to navigate.
- Client Profiles: Customize What You See
Decide which components appear (and in what order) in each client’s profile to create a consistent, clutter-free view across your organization. - Medications: One Unified View
Review e-prescribed and self-reported medications in one place, with clear source labels and filters for easier decision-making. - Charting Refresh: A Cleaner, Clearer Layout
A new design for the charting edit view makes it easier to read, collaborate, and complete notes — rolling out across accounts soon.
👉 Dive deeper in the September Product Updates
Bonus Spotlight: Managing Your AR with Ease
Keeping up with payments shouldn’t be a full-time job. Our new AR Aging Report helps your team monitor outstanding balances, manage follow-ups, and stay proactive with revenue recovery.
→ Read the spotlight
Coming Soon: AI Scribe — Chart Notes, Powered by AI
Next up, we’re bringing built-in automation to documentation.
AI Scribe by Healthie automatically drafts chart notes from your telehealth sessions — turning conversations into structured, editable notes directly within your EHR.
- Save 15–20 minutes per session
- Reduce burnout and admin time
- Maintain HIPAA, HITRUST, and ONC compliance
- Works seamlessly with Zoom and Healthie Calendar
📅 Launching this fall. Stay tuned for release details and early access!