Security & Compliance

Empowering healthcare delivery and ensuring security

Making sure your information stays safe is one of the pillars of Healthie. Learn more about how we keep things secure.

Your information is always secure

Healthie's platform meets the highest certification standards for data security and privacy, leveraging industry standards to secure data for you and your clients.

Healthie is compliant with US Health Insurance Portability and Accountability Act (HIPAA) regulations. That includes the Privacy, Security, & Breach Notification Rules and the Administrative & Physical Safeguards.
SOC 2 Certified
Security standard relevant to the trust services criteria categories covering security, availability, processing integrity, confidentiality and privacy.
Healthie’s infrastructure protects data in compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
Healthie’s payment processor is certified as Payment Card Industry (PCI) Service Provider Level 1, the highest possible level.
The General Data Protection Regulation (GDPR) is a regulation that requires businesses to protect the personal data and privacy of EU citizens for transactions.

We Maintain the Highest Levels of Security and Privacy

Physical Security
Our servers are housed in facilities that are protected by biometric security, surveillance systems, and security guards - 24 hours a day, 7 days a week, 365 days a year.
Disaster Recovery
We have a disaster recovery plan in place, including redundant power supplies and data backup.
Data Security
We store data at SOC Type 1- and SOC Type 2-certified facilities.

Customers appreciate our HIPAA, SOC-2, PIPEDA, and 

We've maintain rigorous procedures, including security certifications and assessments, third-party review processes, and external accreditations, to support our healthcare organizations.

Confidently store personal health information, including sensitive test results, health conditions, and confidential health records.
Communication with your clients, including via video calls, chat, and other tools is encrypted and private.
Securely store financial data, like credit card numbers, and bank account profiles necessary for payments.
Leverage Healthie's security infrastructure as you sell to payers and health systems
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