Expanding services and thriving through adversity
Healthie empowered Open Hand Atlanta to introduce new programs, pivot to virtual services, and maintain community support during COVID-19.
With the support of Healthie, Open Hand Atlanta expanded its services, introducing new branches like Good Measure Meals for enterprise employees and Cooking Matters for at-risk community members. During COVID-19, Open Hand Atlanta were able to shift to virtual programming, where Healthie played a crucial role in maintaining engagement and education. Open Hand Atlanta credits Healthie for enabling them to adapt and thrive during the pandemic, ensuring continued support for their community despite physical limitations.
Open Hand Atlanta had outgrown it’s patchwork solution
The non-profit aimed to enhance reach, streamline invoicing, and improve access for clients while measuring outcomes effectively.
In 2018, Open Hand Atlanta sought a telehealth platform to solve challenges that had arisen with their growth. They wanted to expand services virtually to allow them to reach remote areas efficiently. Open Hand Atlanta was also relying on Excel spreadsheets for invoice tracking, which had become an arduous activity. With clients accessing multiple programs, Open Hand Atlanta also wanted a system that was easy for its clients to access. Additionally, measuring outcomes posed a challenge, highlighting the need for a comprehensive technology partner to address their diverse needs effectively.
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Open Hand Atlanta leverages Healthie solution to transform nutrition education
Healthie's versatile tools allow Open Hand Atlanta to facilitate client access, streamline invoicing, and enhance financial oversight.
Adapting Healthie revolutionized Open Hand Atlanta's approach to nutrition education by offering versatile methods such as recordings, live sessions, and class series. Providers now effortlessly generate invoices, automatically sending them to clients for electronic payments. Detailed reporting features enable the accounting team to monitor the organization's financial health closely. Through the secure Client Portal, members enjoy seamless access to their accounts from any device with a single login. Pre- and post-surveys within research studies and programs enable comprehensive assessment of knowledge and behavior change, further enhancing the effectiveness of Open Hand Atlanta's initiatives.
