June was about removing friction: for clients moving through onboarding, for providers managing care programs, and for teams trying to get more out of AI Scribe. This month's releases reflect a simple idea — every unnecessary step, field, or workaround that slows down care delivery is worth eliminating. 

These updates are designed to make Healthie feel lighter and more responsive to the realities of day-to-day clinical work,  with less manual reconfiguration, fewer support touchpoints, and more control where it matters. 

Read on for the June highlights or dive straight into the full June release notes.

Simplifying self-pay

Unnecessary form fields are a real source of onboarding friction. When a self-pay client hits a screen asking for their Member ID and Group Number, the path forward isn't clear and some clients drop off. 

To remedy this, the Insurance Form now opens with a simple question: does the client have insurance? If they select "I don't use insurance," every insurance-specific field (Member ID, Group Number, Relationship to Policyholder, and card uploads) is automatically hidden, and the form can be submitted without them. Self-pay clients move through onboarding without confusion, and your team spends less time fielding questions about incomplete forms.

No configuration required on your end. The update is live and applies automatically to the Insurance Form for all clients.

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Pause & resume Programs, per client

Programs don't always match the pace of real life. Clients go on vacation, have medical setbacks, or simply need a break. Before, the only clean way to handle these pauses was to remove and re-enroll clients, which meant lost progress and extra administrative work.

Now you can pause any individual client's program directly from the client list. While paused, auto-release and notifications stop, but the client retains access to everything they've already completed. When you're ready to resume, the program picks up exactly where it left off, with no manual reconfiguration and no re-enrollment needed. The paused status is visible in the client list so your team always knows who's on hold and who isn't.

This update gives care teams the flexibility to handle real-life interruptions gracefully, without disrupting the client's experience or the program's structure.

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Greater oversight for AI Scribe

Two updates this month give you greater control over how AI Scribe is being used and how it documents.

Usage Dashboard in Visualize: Admins and Org Owners can now track monthly Scribe minutes usage directly in Healthie's Visualize section. The Scribe Usage dashboard refreshes daily, giving your team a clear view of consumption without needing to contact support.

Form-Level Scribe Instructions: Providers can now set persistent documentation preferences at the form level, directly in the Form Builder. Tone, structure, level of detail, and specialty-specific defaults are configured once and apply automatically every time Scribe generates a note from that form. No re-entering preferences visit after visit.

Together, these updates give both administrators and clinicians more control: one over how Scribe is being consumed across the organization, the other over how it sounds in the chart.

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Additional updates

June also included meaningful improvements across charting, billing, communications, and mobile:

• Diagnosis list module with multi-diagnosis support: Document and manage multiple diagnoses within charting, with active/inactive status, onset date tracking, in-note visibility, and improved ICD-10 search. Learn More
• Automatic claim status updates from Claim.MD: CMS-1500 claims rejected by Claim.MD now automatically update to "Rejected by Clearinghouse" status, with the rejection reason populated directly on the claim. Learn More
• Centralized password & security settings: Providers now have a single page (Settings > Account > Password & Security) to manage passwords, passkeys, MFA methods, recovery codes, and active login sessions. Learn More
• Task commenting on mobile: Add and view task comments on iOS and Android, with full sync to web. Learn More
• Video uploads in mobile chat: Send and play back videos in any chat conversation on iOS or Android, matching the web experience. Learn More
• Customizable form completion request emails: Edit the subject, body, and sender name of automated form completion emails via Settings > Email Templates. Learn More
• Don't send emails to archived clients: A new setting stops all automated outbound communications to archived clients and prevents login until they're unarchived. Learn More
• Image module for form builder: Add images to any form template with drag-and-drop placement, with control over alignment and size. Learn More
• Improved provider availability filters: Provider and Organization Calendars now support "All" contact type and provider filters, plus color-coded availability blocks for faster scanning. Learn More
• Search bar in form builder question bank: Search saved modules by name instantly, no more scrolling. Learn More
• Active-only filtering for medications module: Enable "Show active medications only" in the Form Builder to keep charting focused on current medications. Learn More
• Lab ordering now powered by Fullscript: Lab ordering now routes through Fullscript Labs following Rupa Health's transition. Historical Rupa orders remain in read-only view. Learn More

Content spotlight

Blog: Mobile Mid-Year Recap

Take a look back at everything Healthie shipped to mobile in the first half of 2026, from a rebuilt wearable data sync pipeline to e-prescribing directly from the app.

Read Here

Looking ahead

The work doesn't stop here. We're continuing to build based on real feedback from the Healthie community, with updates in development that span scheduling, billing, charting, and beyond.

See what's in progress, vote on upcoming features, and stay ahead of what's coming to the platform.

See What's Ahead

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June's releases reflect feedback from Healthie customers: the platform should work for you, not the other way around. Each of these updates adds up to a lighter, more intuitive experience for providers and clients every day. We're committed to keeping that momentum going.

Have questions or ideas? Reach us at hello@gethealthie.com.