Harmonic Health achieves measurable impact in cost, speed, and scale
Healthie delivered over $500K in immediate infrastructure savings, while providing solutions engineering support and UI flexibility that allowed Harmonic to overcome challenges as they arose.
Healthie delivered measurable ROI for Harmonic Health, helping the team save on development costs, accelerate patient enrollment, and streamline operations under the GUIDE program.
With Healthie, Harmonic has:
- 500K+ in avoided costs: Eliminated the need for duplicative infrastructure investment by adopting Healthie
- Faster enrollment: Captured hundreds of GUIDE patients months earlier, driving early revenue and patient engagement.
- Operational efficiency: Automated intake and scheduling reduced manual outreach and paperwork.
- Centralized workflows: Enabled the clinical team to work from one platform instead of across multiple tools.
- Scalable compliance: Established a secure, GUIDE-ready foundation to support multi-state growth.
- Focus on differentiation: Freed resources to prioritize patient growth and payer partnerships.
“Healthie combines power and simplicity—a key differentiator. It reduces friction for providers while remaining approachable for caregivers and patients, unlike traditional EHRs.” —Christopher Young, Co-Founder & CPO
Harmonic Health needed an ONC-certified EHR to meet Medicare’s GUIDE requirements
Speed to market and flexibility were top criteria for Harmonic Health.
Harmonic Health, founded in 2023 to advance evidence-based dementia care, needed to launch quickly and scale nationally under CMS’s GUIDE program. “We needed an ONC-certified EHR that could scale across multiple states, support CMS GUIDE dementia requirements, and streamline care navigation,” explains Christopher Young, Co-Founder & CPO of Harmonic Health.
Speed was critical, with GUIDE timelines demanding rapid patient enrollment and coordination. Building in-house was not an option: “it would have required $1M+ and 12+ months just for an MVP–not to mention we obviously weren’t going to build an ONC-certified EHR,” notes Young.
The team evaluated Elation, Canvas, and Athena, but found each lacking in speed, flexibility or fit for GUIDE requirements. Ultimately, through peer recommendations in the digital health and value-based care ecosystem, Harmonic identified Healthie as the platform that met all of their criteria.
Healthie provides a scalable, GUIDE-ready platform
Harmonic Health leverages Healthie’s infrastructure to focus on building dynamic workflows and caregiver engagement.
Healthie enabled Harmonic Health to launch under CMS GUIDE timelines without diverting resources to building infrastructure. “Healthie gave us a patient-facing scheduling and communication layer, care plan documentation, and integration capabilities we could adapt quickly to dementia care,” says Young. “Instead of spending resources on infrastructure, we focused on tailoring workflows, caregiver engagement, and analytics leveraging their APIs.”
Healthie combined speed, flexibility, and compliance, enabling Harmonic Health to scale rapidly:
- Speed to market: Under six months.
- CMS GUIDE-ready tools: Scheduling, care plans, notes, and messaging.
- Flexible integrations: Open API connects to CRM, billing, and communications.
- Compliance built-in: HIPAA, SOC 2, BAAs.
- Patient-friendly design: Accessible for older adults and caregivers.
- Marketplace access: Third-party tool integrations, including Keragon.
Looking ahead, Harmonic plans to scale across 30+ states and enroll thousands of patients and caregivers. Healthie’s flexible platform and API-driven capabilities will allow Harmonic to build personalized coaching and engagement tools, extending their clinical foundation into a full caregiver and patient support system.
