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Insurance Billing for Telehealth & Telemedicine

Understand the basics of billing insurance for telehealth services, and ways to decrease denied claims.

As you begin to offer telehealth in your business, it is important to familiarize yourself with the fundamentals of insurance billing for virtual wellness services. The large insurance payers, including BCBS, United Healthcare, Cigna, Aetna, Humana, and Medicare all offer some form of coverage for telehealth services.

However, despite the overwhelming benefits of providing telehealth care, insurance reimbursement and legislation in the United States is still in the nascent stage. Telehealth is typically still listed as a “policy-dependent” medical service, resulting in reimbursement that tends to vary from client-to-client, even if they have the same insurance provider.

Furthermore, while insurance reimbursement for telemedicine services provided by doctors has seen great improvements in recent years, reimbursement for telenutrition services is still lagging. However, Healthie has made it easier to understand how to bill for virtual wellness services!

Download this guide to learn the basics of insurance billing for telehealth, including how to streamline the process and decrease the number of denied claims.

Checklist: How to Bill Insurance for Telehealth Services

  • Legal requirements for providing telehealth nutrition services
  • Verifying your client’s telehealth benefits
  • What insurance providers may require from nutrition professionals
  • Telehealth codes for CMS 1500 claims
  • Streamline insurance billing with Healthie
  • Additional telehealth billing resources

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