ClaimMD integration saves days of administrative work each month
The Nutrition HealthWorks team time-consuming manual reconciliation by resolving claims more quickly and efficiently.
Since switching to ClaimMD, Nutrition HealthWorks has experienced major improvements in both efficiency and accuracy:
- Billing is faster and more accurate: Claims are filed daily and any issues are fixed in real-time. Errors that used to drag on for weeks are now caught and resolved quickly.
- Everything in one place: One login replaces toggling across multiple systems, making day-to-day work smoother.
- Less stress for the team: Admins spend less time chasing claims, leaving more energy to support RDs and patients.
- Reconciliation made simple: Balancing 1,000+ claims with 200+ deposits each month is no longer a multi-day ordeal.
"I reconcile every deposit and claim each month, and with over 1,000 claims and 200 deposits, delays made this a nightmare. Since switching to ClaimMD, closing out the month has become straightforward and much faster – it actually saves me days each month." –Janice Hadeka, MBA, Director of Administrative Operations
Insurance billing delays slowed down revenue cycles
Manual reconciliation and poor system integration left Nutrition HealthWorks’ team spending days tracking deposits each month.
For the past decade, Nutrition HealthWorks has expanded across three Southeastern states, serving patients both in-person and virtually. By 2025, the group had grown to nearly 20 registered dietitians, collectively processing well over 1,000 insurance claims each month. Yet behind the scenes, their billing system was causing daily frustrations. The legacy clearinghouse they were using was difficult to navigate, slow to process, and poorly connected to other tools. “You could see the checks come in and what had errors, but you couldn’t see anything specific,” recalled Janice Hadeka, MBA, Director of Administrative Operations. Claims often took weeks to process, and deposits trickled in inconsistently.
Despite the practice’s steady growth, cash reconciliation had become a major strain. The administrative team spent days each month reconciling 1,000 claims down to just 200 deposits in QuickBooks. “Month-to-month tracking was exhausting,” Hadeka explained. “We often absorbed issues ourselves just to save the patient the headache.” The delays created stress for staff, slowed down revenue cycle management, and left less room to focus on supporting clinicians and patients.
Nutrition HealthWorks switch to ClaimMD for cost savings and seamless integration
Healthie’s integration with ClaimMD simplified insurance billing into a singular platform.
After struggling with inefficiencies, Nutrition HealthWorks was eager to try another insurance billing solution. ClaimMD stood out for two key reasons: lower cost and stronger integration with Healthie. “We were paying $600–$700 a month” noted Hadeka. “With ClaimMD, we immediately saw savings, and the setup process was really straightforward.”
The promise of a tighter integration with Healthie was especially appealing. Instead of juggling multiple logins and systems, the administrative team could streamline claims processing into one platform. This meant less toggling, fewer errors, and a clearer picture of the revenue cycle — all essential for keeping up with a high claims volume. In fact, while the Nutrition HealthWorks team was simply looking for something better, ClaimMD ended up far surpassing their expectations and having a meaningful impact on day-to-day operations.
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