Automated Insurance Verification phone calls.
About
Healthie’s integration with SuperDial enables offices to automate their outbound healthcare phone calls. Gone are the hours wasted on hold - instead, a virtual agent will place the insurance verification calls on your behalf and write the results back to Healthie.
By integrating Healthie and SuperDial, your business can:
- Set up a customized insurance verification script that will be used by a virtual agent to obtain the required insurance information
- Free up time and money spent on payer phone calls
- Focus on providing exceptional care while SuperDial handles the busywork
Integration Details
When you integrate with SuperDial, you will have access to the SuperDial portal where you can:
- View a list of your patients
- Customize a script based on your office's needs
- Click "Verify Insurance" for a selected patient
- View the status of a patient's insurance verification
- View the insurance results in a table, as a PDF, and as a file automatically added to Healthie in the patient's Charting Documents
Key Features
SuperDial streamlines insurance verification with customizable scripts, flexible results viewing options, and a powerful AI virtual agent that provides quick, accurate responses tailored to your workflow.
- Customized scripts tailored to your specific use case
- Conditional questions based on previous answers
- Ability to reference client insurance details within scripts
- Multiple results views: table view in SuperDial, PDF in SuperDial, and PDF in Healthie
- AI virtual agent that understands queries and delivers fast, high-quality results
FAQ
The typical turnaround time is 2 business days.
Yes, SuperDial is fully HIPAA-compliant.