Healthie vs SimplePractice: EHR Comparison for Group Practices
Last updated: March 20, 2026
TL;DR
SimplePractice is a polished EHR built primarily for solo and small independent practitioners, with a streamlined setup and a large user base across behavioral health and allied health specialties. Healthie is a configurable, API-forward EHR and practice management platform designed to support practices as they grow from solo to large group β with native multi-provider infrastructure, group charting, and white-label options. The core difference: SimplePractice optimizes for individual provider ease-of-use; Healthie optimizes for organizational scale.
Who Each Platform Is Best For
Healthie is best for
- Growing group practices (6β40+ providers) that need org-level administration, multi-provider scheduling, and role-based access controls across billing, clinical, and admin staff
- Practices running group therapy or wellness programs that require native group appointment booking, group telehealth, and group charting β including individual record generation from a single session
- Multi-specialty or multi-location organizations operating across more than one office or offering hybrid in-person and virtual care models
- Multi-specialty or multi-location organizations operating across more than one office or offering hybrid in-person and virtual care models
- Practices building custom workflows or integrating third-party tools, where full API access is a prerequisite for their tech stack
- Digital health organizations and enterprise teams that need white-label branding or are building patient-facing products on top of the EHR infrastructure
SimplePractie is best for
- Solo practitioners and very small practices (1β5 providers) looking for a fast, low-configuration launch with minimal technical overhead
- Independent behavioral health, speech therapy, and occupational therapy providers who need clean note templates, simple billing, and an easy client portal
- Practices with straightforward, single-payer billing that don't require complex payer-mix management or multi-provider revenue reconciliation
- Providers who prioritize a quick onboarding experience and are willing to work within a defined set of features rather than configure a custom environment
- Practices building custom workflows or integrating third-party tools, where full API access is a prerequisite for their tech stack
- Small teams that need credentialing support at sign-up and basic chat and email support for day-to-day questions
Core Feature Comparison
| Capability | Healthie | SimplePractice |
|---|---|---|
| Multi-provider support | Strong | Moderate |
| Role-based permissions | Advanced | Basic |
| Multi-location scheduling | Supported | Limited |
| Group appointments | Native | Limited (Plus plan only; up to 15 clients) |
| Group charting | Native β single group session generates individual client records and claims | Not available β individual notes required per client |
| Insurance billing | Strong | Moderate |
| Reporting | Advanced | Basic |
| API access | Yes | Limited |
| White-label options | Available | No |
| AI scribe tool | Available | Available (add-on; $35/month) |
| Workflow automation | Available | [VERIFY] |
| Programs and courses | Available | [VERIFY] |
| Telehealth | Individual + Group | Individual + Group (group on Plus plan only) |
| Mobile app | iOS + Android | iOS + Android |
| Client portal | Full | Full |
| Intake and consent forms | Custom | Custom |
| Outcome measures | [VERIFY] | [VERIFY] |
| E-prescribing | [VERIFY] | [VERIFY] |
| Compliance certifications | HIPAA, HITRUST, SOC 2 | HIPAA, HITRUST, PCI |
| BAA available | Yes | Yes |
| Setup complexity | Moderate | Low |
| Data migration | Assisted by Healthie team | Supported from prior EHR |
| Support | Chat + email + video (Plus+) | one-to-one (Group plan) |
| Annual billing discount | Yes β 10% off | No β monthly billing only |
| Free plan available | No | No |
Workflow Comparison
Scheduling
Healthie supports multi-provider and multi-location scheduling within a single organization account, meaning a practice administrator can view and manage calendars across all providers and office locations from one interface. Group appointments are natively supported β practices can book, run, and document sessions with multiple clients simultaneously without manual workarounds. SimplePractice scheduling is organized primarily around individual provider calendars, which works well for solo practices but creates coordination overhead when managing five or more providers. Group appointment support on SimplePractice is available on the Plus plan only and is capped at 15 clients per session.
Billing
Healthie supports CMS-1500 claims and superbills, with ERA/EOB reconciliation handled through partner integrations β practices with complex payer mixes or multiple billing staff benefit from the advanced role permissions that keep clinical and billing access separate. SimplePractice covers CMS-1500 and superbill workflows with standard billing features suited to practices operating with a consistent, single-payer model. Neither platform's insurance billing workflow should be evaluated in isolation from payer mix: practices billing multiple insurance plans across multiple providers will find Healthie's infrastructure more accommodating, while SimplePractice's streamlined billing is well-matched to the solo or small practice with predictable payer relationships. Practices evaluating either platform should confirm clearinghouse compatibility with their specific payers before committing.
Charting and Clinical Documentation
Healthie's group charting capability allows a provider to document a single group session and automatically generate individual client records and claims from that one visit β a meaningful operational difference for practices running group therapy, nutrition programs, or chronic care cohorts. SimplePractice does not offer group charting; providers must document each client separately following a group session, which adds documentation time and creates room for error in billing. Both platforms offer custom intake and consent forms. Outcome measures (e.g., PHQ-9, GAD-7) are flagged [VERIFY] for both platforms β this capability should be confirmed directly with each vendor before publishing or relying on it as a differentiator in clinical workflows.
Onboarding and Setup
SimplePractice is designed for low-complexity setup β solo providers and small teams can typically get operational quickly, and the platform offers free credentialing support at sign-up, which reduces friction for newly credentialed practitioners. Healthie's setup complexity is rated moderate: org-level configuration β including role assignments, location settings, and intake workflow customization β requires more investment upfront, but that configuration enables the multi-provider infrastructure that group practices need. Healthie offers assisted data migration with onboarding support; SimplePractice also supports migration from a prior EHR. Both platforms offer free trials β 14 days (Healthie) and 30 days (SimplePractice) β allowing practices to evaluate workflows before committing.
Pricing
Healthie
Starter plan
$49/mo
For solo practitioners looking to reduce admin time and streamline client management.
- Client portal
- Appointment scheduling
- Secure messaging
- Payment processing
- Intake forms
- Basic reporting
- Email notifications
Pro plan
$99/mo
For growing teams that needs more automation, better client engagement, and streamlined workflows across multiple users,
- Everything in Starter
- Telehealth (video sessions)
- Automated workflows
- Advanced reporting & analytics
- Custom branding
- API access
- Team permissions
- Integrations (Stripe, Zapier)
Enterprise plan
Custom Pricing
For solo practitioners looking to reduce admin time and streamline client management.
- Everything in Pro
- Dedicated account manager
- Custom integrations
- HIPAA compliance
- Advanced security controls
- SLA guarantees
- Data migration support
- Custom onboarding
Competitor
Basic plan
$39/mo
For individuals getting started who need simple tools without complexity or advanced workflows.
- Client portal
- Appointment booking
- Basic messaging
- Limited payments
- Intake forms
- Basic reporting
- Email alerts
Growth plan
$89/mo
For small teams scaling operations with more structure and improved collaboration tools.
- Everything in Basic
- Telehealth
- Limited automation
- Reporting dashboards
- Basic branding
- Limited integrations
- User roles
- Select integrations
Advanced plan
Custom Pricing
For organizations with complex needs requiring more flexibility and higher usage limits.
- Everything in Growth
- Priority support
- Custom integrations
- Compliance support
- Security features
- SLA options
- Migration support
- Onboarding support
Pricing as of March 2026. Verify current rates directly with each vendor.
Switching and Migration
Healthie
Assisted data migration is available with onboarding support. Practices switching from another EHR should confirm scope of migration assistance β including what record types are transferred and estimated timelines β directly with the Healthie onboarding team.
SimplePractice
Data migration is supported from a prior EHR. Practices should confirm directly with SimplePractice support which source platforms are accepted and what the process entails.
Summary
Healthie
Strengths
- Native multi-provider architecture supports organizational growth without requiring a platform switch β practices can scale from a small team to 40+ providers within the same system
- Group charting generates individual client records and claims from a single documented session, reducing documentation time and billing errors for practices running group visits regularly
- Full API access enables custom integrations and is available to practices that need to connect third-party tools or build on top of the platform
- White-label options are available for enterprise configurations, supporting digital health organizations and franchise practice models
- Role-based permissions (admin, provider, billing, care team) enable meaningful access separation across staff types
Limitations
- Setup complexity is rated moderate β org-level configuration requires meaningful time investment, and practices with limited technical capacity may find the initial configuration demanding relative to simpler platform.
- AI scribe availability is confirmed, but specific details on the tool's integration and clinical workflow are rated medium confidence β verify with Healthie before positioning this as a key differentiaton
- Outcome measures are flagged [VERIFY] β this capability cannot be represented in sales or marketing content until confirmed
- E-prescribing is flagged [VERIFY] β psychiatric and medical practices evaluating Healthie should confirm availability and cost directly
SimplePractice
Strengths
- Low setup complexity makes the platform accessible for solo providers and small teams with limited onboarding resources
- 30-day free trial (no credit card required) offers a longer evaluation window than most competitors
- HITRUST certification, in addition to HIPAA, may be relevant for practices with payer or enterprise procurement requirements that specifically require HITRUST
- Full client portal β booking, forms, messaging, records β is available to all plan tiers
Limitations
- Role-based permissions are limited to two roles (admin and clinician) β practices that need to separate billing staff access from clinical staff access will find this insufficient as the team grows
- Group charting is not available β providers must document each client individually after a group session, which creates documentation overhead and potential billing discrepancies at scale
- API access is limited β practices building custom workflows or requiring developer access to their data will encounter a meaningful capability ceiling
- Multi-location scheduling is limited, primarily organized around per-provider calendars β not suited to practices coordinating across multiple offices
- Reporting is basic with limited filtering β group practices tracking performance across multiple providers or revenue streams will find the analytics insufficient
- No annual billing option is available β practices seeking pricing stability through an annual commitment cannot lock in a rate
Frequently Asked Questions
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Summary
The core difference between Healthie and SimplePractice is organizational: SimplePractice optimizes for individual provider ease-of-use; Healthie optimizes for organizational scale. For solo practitioners and very small practices with straightforward workflows, SimplePractice's fast setup, polished interface, and large community are real advantages. For group practices β particularly those running group visits, managing multiple providers across locations, or building on top of an EHR via API β Healthie's infrastructure is purpose-built for how those practices operate.
Before deciding, ask your team:
- How many providers do we expect to have in 24 months β and does this platform support that team size without a migration?
- Do we run, or plan to run, group therapy sessions or group wellness programs? If so, do we need group charting?
- What roles exist on our admin and billing team β and do we need those roles to have different access levels?
- Do we operate, or plan to operate, across more than one physical location?
- Do we need API access to connect third-party tools or build custom workflows?
- How important is platform configuration flexibility relative to speed-to-launch?
- Are there specific compliance certifications (e.g., HITRUST) required by our payers or enterprise partners?
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