My Aged Care
What services are available through My Aged Care?
My Aged Care is a government-funded program that provides a range of services to help older Australians stay healthy, independent and connected.
The program provides access to a range of services including:
• Home support services – help with everyday tasks like shopping, cooking, cleaning and personal care
• Respite care – short-term care to give carers a break
• Home care packages – coordinated care and support services for people with complex needs
• Transition care – short-term care for people leaving hospital
• Residential aged care – long-term care for people who can no longer live at home
• Flexible care – services that can be tailored to meet your individual needs.
My Aged Care can also help you access a range of other services including:
• Allied health services – services provided by dietitians, physiotherapists, occupational therapists and other health professionals
• Social support services – services that can help you stay connected with your community
• Transport services – help with getting around your community
• Financial services – help with managing your finances
• Legal services – help with legal issues affecting older Australians.
If you are an older Australian, or you care for someone who is, My Aged Care can help you access the services you need to stay healthy, independent and connected.
How do I access My Aged Care?
If you're looking for information on how to access My Aged Care, the Australian Government's website for aged care services, you've come to the right place. In this article, we'll explain how to create an account and login to My Aged Care, how to find and contact your local aged care provider, and how to access the My Aged Care portal.
My Aged Care is the Australian Government's website for aged care services. The website provides information on aged care services, how to access them, and how to find and contact your local aged care provider.
To create an account and login to My Aged Care, you will need to provide your personal details, including your name, date of birth, contact details, and Medicare number. You will also need to create a username and password.
Once you have created an account, you can login to the My Aged Care portal. The portal provides a range of services and information, including:
• Access to your personal information and records
• The ability to update your personal details
• The ability to view and update your care preferences
• The ability to view and update your contact details
• The ability to view your care plan
• The ability to view your care history
• The ability to view your provider details
• The ability to make referrals to other services
• The ability to provide feedback on your experiences with aged care services.
If you need help using the My Aged Care portal, you can contact the My Aged Care contact centre. The contact centre can provide you with information and assistance with using the website and the portal.
The My Aged Care contact centre is open from 8am to 8pm Monday to Friday, and from 10am to 2pm Saturday, local time.
You can contact the My Aged Care contact centre by:
• Phone: 1800 200 422
• Email: info@myagedcare.gov.au
• Online chat: myagedcare.gov.au/contact-us
• Social media: facebook.com/myagedcare or twitter.com/myagedcare
What is My Aged Care?
My Aged Care is the Australian Government's way of providing information and services to help seniors stay healthy, independent and connected.
It is a free service that can help you and your family to:
- find out what services are available in your area
- get help to access the services you need
- connect with other services and support
My Aged Care can also help you to understand your rights and responsibilities as a consumer of aged care services.
The My Aged Care website provides a range of online tools and resources, including an online self-assessment tool, which can help you to identify the services you may need.
My Aged Care contact centre staff can also provide you with information and referrals to services in your area.
If you are aged 65 years or over, or 50 years or over and identify as Aboriginal or Torres Strait Islander, you can self-refer to My Aged Care.
If you are not yet eligible for My Aged Care services, or if you need urgent help, there are other services that can assist you.
If you are the carer of someone who is aged 65 years or over, or 50 years or over and identify as Aboriginal or Torres Strait Islander, you can also contact My Aged Care for information and support.