Simplex Health Case Study
How Simplex Health Uses Healthie to Power their Comprehensive Wellness Offering
Simplex Health offers organizations a comprehensive nutrition and wellness offering, leveraging their team of dietitians, health coaches, care navigators, and other health and wellness professionals to help clients achieve long-term, impactful health results. Prior to Healthie, Simplex was using a handful of tools for each part of back-office operations and client care. Today, Healthie serves as the central portal that powers Simplex’s business operations and patient engagement experience.
With Healthie, Simplex Health has put together a comprehensive client experience that includes a combination of in-person and virtual care, webinars, chat concierge services, documents sharing, and much more. As clients with Simplex work with dietitians, coaches, and other care providers, Simplex leverages the Organization Calendar, Documents, and Shared Charting / Intake. Moreover, the organization is able to leverage the E-fax to share results and records with other healthcare professionals.
Learn how Simplex Health leverages Healthie to power their back-office, offer virtual services, build relationships with patients, and integrate with other tools that they use in their Business.
“Healthie’s team has made it so easy for our company to access aggregate patient data, pulled from our entire team, so we can seamlessly run analytics, track outcomes, and monitor growth.”
Director of Training & Development, Simplex Health
Why Simplex Health Uses Healthie
Deliver virtual counseling services
Patients are able to join virtual sessions, chat with a provider or care team member, and learn about products and additional services with Healthie’s online suite of tools, bolstering long-term engagement and relationships.
Offer a branded experience
Simplex maintains a cohesive brand with Healthie’s white-labeled solution.
Track patient outcomes
Leveraging Healthie’s Reports Tool, Simplex’s Management Team is able to quickly view metrics on Attendance of Sessions,Business KPIs, Patient Satisfaction, and Health Outcomes.
Schedule across Provider Network
The provider team links Healthie’s booking and package links with their website and corporate outreach, to provide a seamless, coordinated experience as patients sign up for events
Access Healthie’s API
Healthie’s Comprehensive API access of EHR and Engagement platform syncs with other business tools used by Simplex, including for engagement, operations, and analytics.
Simplex Health’s Favorite Healthie Features
Reporting
Work with Healthie’s team to generate custom reports that make analytics and business analysis easy.
Calendar
Coordinate availability across providers and locations to provide clients with a seamless sign up experience
EHR & Charting
Create and utilize multiple charting templates based on client and provider specialty.
API
Access our comprehensive API to build on top of Healthie, integrate with analytics tools and other EHRs, and fully customize your front-end experience.
Get Started With Healthie
Build on modern infrastructure for virtual-first care.