Case Study

Simplex Health Case Study

Northeast, USA
Digital Health Startups

How Simplex Health Uses Healthie to Power their Comprehensive Wellness Offering


Simplex Health offers organizations a comprehensive nutrition and wellness offering, leveraging their team of dietitians, health coaches, care navigators, and other health and wellness professionals to help clients achieve long-term, impactful health results. Prior to Healthie, Simplex was using a handful of tools for each part of back-office operations and client care. Today, Healthie serves as the central portal that powers Simplex’s business operations and patient engagement experience.  

With Healthie, Simplex Health has put together a comprehensive client experience that includes a combination of in-person and virtual care, webinars, chat concierge services, documents sharing, and much more. As clients with Simplex work with dietitians, coaches, and other care providers, Simplex leverages the Organization Calendar, Documents, and Shared Charting / Intake. Moreover, the organization is able to leverage the E-fax to share results and records with other healthcare professionals. 

Learn how Simplex Health leverages Healthie to power their back-office, offer virtual services, build relationships with patients, and integrate with other tools that they use in their Business.

“Healthie’s team has made it so easy for our company to access aggregate patient data, pulled from our entire team, so we can seamlessly run analytics, track outcomes, and monitor growth.”

Alexandra Jatzke, RD LDN

Director of Training & Development, Simplex Health

Why Simplex Health Uses Healthie

Deliver virtual counseling services

Patients are able to join virtual sessions, chat with a provider or care team member, and learn about products and additional services with Healthie’s online suite of tools, bolstering long-term engagement and relationships.

Offer a branded experience

Simplex maintains a cohesive brand with Healthie’s white-labeled solution.

Track patient outcomes

Leveraging Healthie’s Reports Tool, Simplex’s Management Team is able to quickly view metrics on Attendance of Sessions,Business KPIs, Patient Satisfaction, and Health Outcomes.

Schedule across Provider Network

The provider team links Healthie’s booking and package links with their website and corporate outreach, to provide a seamless, coordinated experience as patients sign up for events

Access Healthie’s API

Healthie’s Comprehensive API access of EHR and Engagement platform syncs with other business tools used by Simplex, including for engagement, operations, and analytics. 

Simplex Health’s Favorite Healthie Features


Work with Healthie’s team to generate custom reports that make analytics and business analysis easy.


Coordinate availability across providers and locations to provide clients with a seamless sign up experience

EHR & Charting

Create and utilize multiple charting templates based on client and provider specialty.


Access our comprehensive API to build on top of Healthie, integrate with analytics tools and other EHRs, and fully customize your front-end experience.

Get Started With Healthie

Build on modern infrastructure for virtual-first care.

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