Healthie vs Jane

Last updated: July 9, 2026

TL;DR

Healthie and Jane are both practice-management platforms, but built for different practices. Jane is popular with solo and small multi-disciplinary practices — physical therapy, massage, and allied health — for its ease of use and support, while Healthie scales from solo to large groups across behavioral health, nutrition, and multi-specialty wellness with group charting, programs, and an open API. Choose by specialty and whether you need group charting or integrations.

Who Each Platform Is Best For

Healthie is best for

  • Practices across behavioral health, nutrition, women's health, and multi-specialty wellness that expect to grow from solo to multiple providers.
  • Teams that run group sessions or need group charting.
  • Practices that want an open API, programs, or robust insurance billing.

SimplePractice is best for

  • Solo and small multi-disciplinary practices — physical therapy, massage, and allied health.
  • Practices that want an easy, well-supported platform with free data migration.
  • Cash-pay or lightly insured teams that don't need programs or an open API.

Core Feature Comparison

CapabilityHealthieJane
Multi-provider supportNative, any team sizeUnlimited (Practice/Thrive)
Role-based permissionsMulti-tier rolesBasic; owner controls
Multi-location schedulingAll providers and locationsUnlimited locations
Group appointmentsNative (scheduling, telehealth, charting)In-person + telehealth (up to 12)
Insurance billingCMS-1500, superbills, ERA/EOB (partners)Add-on (Practice/Thrive); via Claim.MD
ReportingProvider, location, org levelClient, billing, and sales reports
API accessFull APINo open API
White-labelEnterprise onlyNo
AI scribeAvailableNative (free tier; $15/mo unlimited)
Workflow automationAvailableLimited (reminders, waitlist)
Programs & coursesPrograms and group webinarsNot available
TelehealthIndividual and groupIndividual and group (add-on)
Mobile appiOS and AndroidNo native app; responsive web
ComplianceHIPAA, HITRUST, SOC 2HIPAA, PIPEDA, GDPR, SOC 2 Type 2, PCI DSS
Setup complexityModerateLow; free import
Data migrationAssistedFree import (all plans)
SupportChat, email, video; 1:1 on GroupUnlimited chat, email, phone
Annual billing discount10%Not found
Per-clinician pricing$50/mo (Group plan)Balance $54; Practice $79; Thrive $99
Free planNo; 14-day trialDemo account (no free trial)
Client portalFull portalFull portal
Intake formsFully customCustom; outcome surveys
E-prescribingVia partnerNo native (Fullscript)
Outcome measuresNot confirmedNative (surveys)
BAA availableYesDPA; BAA unconfirmed
Group chartingNative; individual records and claimsCopies same note to all; no claims

Workflow Comparison

Scheduling

Healthie supports multi-provider and multi-location scheduling within a single organization account, with native group appointments. Jane supports unlimited locations across plans and offers group appointments in person and by telehealth (group telehealth up to 12 participants as a $15/month add-on per practitioner), which fits multi-disciplinary and allied-health practices.

Day to day, Healthie runs a configurable org-level workflow across scheduling, intake, documentation, group sessions, and programs. Jane centers a clean, easy-to-use scheduling-and-charting workflow that is quick to adopt for solo and small teams, with unlimited onboarding support.

Billing

Both platforms handle insurance billing. Healthie supports CMS-1500, superbills, and ERA/EOB via partner integrations. Jane offers insurance billing as a $20/month add-on on its Practice and Thrive plans — CMS-1500, 837 primary and secondary claims, ERA, and real-time eligibility via Claim.MD — though billing is not available on its entry Balance plan.

Charting and Clinical Documentation

Healthie's group charting documents a single group session and automatically generates individual client records and claims from that one visit. Jane supports group sessions but copies the same note to all clients and does not generate individual client records or claims from a single session, so practices needing per-participant records must document separately. Both platforms include outcome-measure surveys.

Onboarding and Setup

Jane is known for low-complexity setup, free data import on all plans, and unlimited onboarding support, with a dedicated import team. Healthie's setup is rated moderate: org-level configuration takes more upfront investment but enables multi-provider infrastructure, with assisted migration and onboarding support. Jane offers a demo account rather than a free trial; Healthie offers a 14-day trial of its Plus plan.

Pricing

Healthie

  • Core plan: $18/month (annual) / $20/month (monthly)
  • Essentials plan: $45/month (annual) / $50/month (monthly)
  • Plus plan: $115/month (annual) / $130/month (monthly)
  • Group plan: $135/month (annual) / $150/month (monthly) + $50/month per additional practitioner (unlimited)
  • Annual billing discount: 10% off monthly rate
  • Free trial: 14-day free trial of the Plus plan (no credit card required)

SimplePractice

  • Balance plan: $54/month (1 practitioner)
  • Practice plan: $79/month
  • Thrive plan: $99/month
  • Additional practitioners: billed as part-time or full-time add-ons
  • Add-ons: insurance billing $20/month; group telehealth and AI scribe $15/month per practitioner
  • Trial: demo account (no standard free trial)

Pricing for both platforms changes periodically. Verify current rates at gethealthie.com and simplepractice.com before making a purchasing decision.

Switching and Migration

Healthie

Healthie offers assisted, CSV-based migration with onboarding support, covering demographics, tags, notes, documents, and appointments (chart notes import as PDFs). Timelines typically run from about one to twelve weeks depending on data complexity, and migration is a paid add-on. A dedicated onboarding contact supports the transfer and initial configuration.

SimplePractice

Jane includes free data import on all plans with a dedicated import team; imports are typically scheduled about ten days out from signup, and larger practices (10+ providers) receive a high-touch onboarding over roughly eight weeks. Confirm the exact data types transferred with Jane before relying on it for a complex switch.

Strengths and Limitations

Healthie

Strengths

  • Scales from solo to large groups without a platform switch
  • Native group scheduling, telehealth, and group charting (individual records and claims from one session)
  • Multi-tier role permissions and org-level reporting
  • Full API plus marketplace for custom integrations
  • Programs and courses for asynchronous and group care

Limitations

  • Moderate setup — org-level configuration takes time
  • E-prescribing is via partner integration rather than fully native
  • Built-in outcome-measure tooling is unconfirmed
  • May exceed the needs of a solo provider wanting minimal configuration

SimplePractice

Strengths

  • Easy setup with free data import and unlimited onboarding support
  • Unlimited chat, email, and phone support on all plans
  • Strong fit for physical therapy, massage, and multi-disciplinary allied health
  • Native AI scribe and outcome-measure surveys included
  • Broad compliance (HIPAA, PIPEDA, GDPR, SOC 2 Type 2, PCI DSS)

Limitations

  • No open API and no white-label
  • No native mobile app — responsive web only
  • Group charting copies the same note to all clients; no individual records or claims from one session
  • Insurance billing is an add-on and not available on the entry Balance plan
  • No structured programs or courses; no native e-prescribing

Best Fit by Use Case

Use CaseHealthieJaneNotes
Solo providerStrong fitStrong fitJane is popular in allied health
Small group (2–5)Strong fitStrong fit
Scaling / large groupStrong fitUnlimited practitioners; lighter infrastructure
Insurance-heavy billingCMS-1500, ERA/EOB via partnersAdd-on via Claim.MDNot on Balance plan
Cash-pay / wellness programsStrong (programs, group care)Strong for cash-pay; no programs
Group therapy / group sessionsStrong (native group charting)Same note copied; no individual claimsVerify per-participant needs

Frequently Asked Questions

Which platform is best for group practices — Healthie or Jane?

It depends on specialty and needs. Jane is excellent for solo and small allied-health and multi-disciplinary practices that value ease of use. Healthie is the stronger fit for practices scaling to multiple providers, running group sessions that need individual records and claims, delivering programs, or needing an open API.

Does Jane support insurance billing?

Yes, as an add-on. Jane offers insurance billing for $20/month on its Practice and Thrive plans (CMS-1500, 837 claims, ERA, and eligibility via Claim.MD). Billing is not available on the entry-level Balance plan.

How do Healthie and Jane handle group sessions?

Healthie offers native group scheduling, telehealth, and charting that generates individual client records and claims from one session. Jane supports group appointments but copies the same note to all clients and does not generate individual records or claims from a single session.

Do both platforms offer an API?

Healthie offers a full API with a marketplace. Jane does not offer an open API, so custom integrations and developer-level access are limited.

Summary

For solo and small multi-disciplinary practices — physical therapy, massage, and allied health — that value ease of use, free migration, and strong support, Jane is an excellent choice. Healthie is the better fit for practices scaling to multiple providers, running group sessions needing individual records and claims, delivering programs, or needing an open API. In short: Jane for easy, allied-health practice management; Healthie for scaling, group-oriented, and integration-heavy practices.

 

Before deciding, ask your team:

  • Do we run group sessions that need per-participant records and claims?
  • Will we need an open API or custom integrations?
  • Is insurance billing central, and are we fine with it as an add-on?
  • Do we need programs, e-prescribing, or a native mobile app?

Last updated: July 9, 2026. Data reflects publicly available information as of this date. Verify current pricing, plan availability, and feature support directly with each vendor before making a purchasing decision.