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Feature Visibility Controls

Lets organizations hide specific platform tabs and features, such as Labs, Faxing, Marketing, or Billing, that aren't relevant to their business. Tailors navigation to only show what a provider or client actually needs, reducing clutter for teams that don't use certain modules. Applies across both provider and client-facing views.

Built by SE Team

The problem it solves

Organizations that don't use certain platform features, such as Faxing or Labs, still see those tabs in their navigation by default, creating clutter and potential confusion for their team and clients. Without a way to hide unused features, providers have to explain to clients or staff why certain tabs exist even though they're never used.

What's included

  • Ability to hide Documents, Forms, Faxing, Labs, Marketing, and Reports tabs
  • Client-facing feature hiding, such as Packages, Care Plans, Chat, and Superbills
  • Organization-level scope
  • Data preservation for hidden features, restorable if re-enabled

How it works

An organization identifies which features or tabs it doesn't need. Those features are then hidden from provider and/or client navigation at the organization level, without deleting any previously entered data tied to them.

Feature Visibility Controls lets organizations hide specific platform tabs, such as Documents, Forms, Faxing, Labs, Marketing, Reports, or Billing, that aren't relevant to their business. It's built for organizations that want a cleaner, more focused navigation for their team and clients, removing tabs for features they don't use rather than leaving them visible but unused. Hiding a feature applies at the organization level, affecting both provider and client-facing views as applicable. Previously entered data tied to a hidden feature is not deleted and remains accessible if the feature is later restored.

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