E-Labs Direct
Connects your existing Quest, LabCorp, or Bioreference lab account directly into Healthie, so providers can order labs and receive results without leaving the platform.
Built by Core Engineering
The problem it solves
Ordering labs requires maintaining accounts with separate lab platforms, manually transcribing results, and tracking orders outside the patient record. This fragmentation delays clinical decisions and creates documentation gaps.
What's included
- Direct connection to an existing Quest, LabCorp, or Bioreference vendor account
- In-chart lab ordering from the Client Profile or charting workflow, with Reviewing Physician selection and support-staff ordering on their behalf
- Billing Type selection (Patient Insurance with ICD-10 prompt, or Cash-Pay)
- Auto-populated patient demographics from the existing chart
- Automated result delivery (PDF + discrete data points) with provider/client notifications, viewable from the Labs tab
- Custom lab panel requests, and support-staff ordering on behalf of a reviewing physician
- PSC-only draws — in-house or at-home sample collection not currently supported
How it works
Customer submits the E-Labs Direct Enrollment Form (Org Info, lab vendor + account numbers, authorized providers). Healthie reviews and passes it to the lab vendor; a third-party integration partner handles the technical connection to Quest/LabCorp/Bioreference. Providers select a lab vendor from the Labs button in Client Profile or charting, choose tests or panels (requesting a custom panel from Healthie support if needed), select a Reviewing Physician (support staff can order on their behalf if configured), and choose a Billing Type of Patient Insurance or Cash-Pay; selecting Patient Insurance prompts for an ICD-10 code. The order is transmitted to the vendor; the client gets email/SMS instructions to complete the draw at a lab vendor patient service center (PSC) only, since in-house or at-home draws aren't currently supported. Results return to Healthie automatically and appear under the Labs tab in the left-side navigation for both provider and client; the reviewing and ordering provider are notified via the notifications bell icon.
Example configuration
E-Labs Direct connects a practice's existing Quest, LabCorp, or Bioreference account directly into Healthie, so lab ordering and results live inside the platform. It's built for Enterprise organizations that already hold their own lab vendor account, and setup runs through Healthie's integration partner rather than a self-serve flow. Patient demographics auto-populate from the existing chart, and providers can bill insurance or cash-pay per order. Results sync back automatically, though only patient service center draws are currently supported.
