Stripe
Payments infrastructure integrated into Healthie to enable seamless billing and payment collection for healthcare providers.
Built by Partner
The problem it solves
Collecting patient payments — copays, self-pay balances, subscription fees — requires a secure, integrated payment layer. Practices using disconnected payment processors face reconciliation headaches and a fragmented patient billing experience.
What's included
- Built-in payment processing on every Healthie plan, with no separate Stripe account or login required
- Support for all major credit cards (Amex, Discover, Visa, Mastercard, and local card networks)
- Natively built recurring billing and invoicing, avoiding Stripe's separate subscription-management fee
- International payment processing across Healthie's supported countries, with cross-border fees applied only when provider and client banking countries differ
- Level 1 PCI-compliant processing, with refunds returned in full to the client's original payment method
How it works
A provider links their bank account from Healthie's Billing settings, which automatically provisions a Stripe account behind the scenes; no separate Stripe signup or login is required, and an existing personal Stripe account cannot be linked instead. Once connected, the provider can accept all major credit cards, charge clients directly, create one-time or recurring Client Packages, and send invoices, all processed through Stripe without leaving Healthie. Standard card-processing fees apply to each transaction; because recurring billing and invoicing are custom-built by Healthie rather than using Stripe's own subscription product, providers avoid the extra fee Stripe normally charges for subscription management. International payment processing is supported for providers and clients across Healthie's supported countries, with additional cross-border fees applying only when a provider's bank account and a client's payment method are based in different countries. Refunds post back to the client's original payment method in 5-10 business days for the full refunded amount; the associated processing fee is not returned to the provider.
Stripe powers payment processing directly inside Healthie, so providers can accept credit card payments and manage billing without a separate login or third-party processor. It's built into every Healthie plan at no added platform cost, and works by linking a provider's bank account, which automatically creates a dedicated Stripe instance behind the scenes. A pre-existing personal or business Stripe account can't be connected; Healthie always creates a new instance during setup, and that Stripe account is only ever accessible through Healthie, not by signing into Stripe directly. Recurring billing and invoicing are built natively by Healthie on top of Stripe's core processing, rather than using Stripe's own subscription product.