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State Licensure Booking Requirements

Automatically restricts appointment booking to only providers licensed in the client's state of residence. Clients indicate their state at the start of the booking flow, and only providers authorized to practice there appear as options. Built for virtual care organizations operating across multiple states.

Built by Core Engineering

The problem it solves

Virtual care organizations that operate across state lines risk booking a client with a provider who isn't legally authorized to treat them in their state. Without automatic enforcement, this compliance check depends on staff manually verifying licensure at the time of booking, which is error-prone at scale.

What's included

  • Per-provider state licensure tracking
  • Client state-of-residence prompt at the start of booking
  • Automatic filtering of bookable providers by licensed state
  • Enforcement across web, mobile, and embedded booking flows
  • Per-appointment-type toggle for enabling the requirement

How it works

Trigger

State selected

Logic

Provider licensed in state

Action

Filter providers

State Licensure Booking Requirements ensures clients can only book with providers who are legally authorized to practice in their state. It's built for organizations with provider networks spanning multiple states, particularly those delivering virtual care, and requires each provider's licensed states to be tracked on their profile. The requirement is enabled on a per-appointment-type basis, so it can be applied selectively rather than organization-wide. Enforcement carries across web, mobile, and embedded booking flows.

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