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Client Packages

Bundle appointment sessions, programs, products, and labs into a purchasable package with one-time or recurring pricing, then share it via an embeddable widget or link so clients can self-purchase and book. Packages can require booking a specific session at purchase, move a client into a Client Group automatically, and be shared as a single package, a curated subset, or your full catalog. Archive, edit, or delete packages at any time without affecting clients already enrolled.

Built by Core Engineering

The problem it solves

Selling bundles of sessions, programs, or products without a dedicated packaging tool means manually invoicing for each piece and tracking entitlements by hand. Client Packages solves this by letting a provider define the bundle once, price it, and let clients self-purchase (and optionally self-book) through a single shareable link or embedded widget.

What's included

  • Bundled appointment sessions, programs, products, and labs in a single package
  • One-time or recurring pricing, with configurable billing frequency, number of renewals, and an option to defer charging at purchase
  • Visible/Hidden status per package, with Bestseller or manual sort order for visible packages
  • Require Appointment Booking During Purchase, prompting a client to book one included session at checkout
  • Automatic Client Group assignment on purchase, driving intake paperwork and document access
  • Embeddable widget or sharing link, scoped to a single package, a curated subset, or the full catalog, and optionally filtered by provider
  • Edit, Copy, Archive, and Delete actions with distinct impacts on clients already enrolled

How it works

A provider creates a package from Billing > Client Packages, adding appointment types, programs, products, or labs as included items, and setting a one-time or recurring price with an optional number of renewal periods. Unchecking "Charge Immediately" lets a client obtain a package and see its price without being charged at the time of purchase, useful for billing later. Each package can be marked Visible or Hidden; visible packages are purchasable by clients from their portal and can be sorted manually or by Bestsellers (ranked by total past purchases), while hidden packages are only chargeable manually by the provider, often used to set per-client pricing. If "Require appointment booking during package purchase" is checked, the provider marks specific included appointment types as bookable, prompting the client to book that session as part of checkout. The provider can associate the package with a Client Group, so a client purchasing it is moved into that group and prompted to complete any new intake forms tied to it. To distribute the package, the provider generates either an embed code (to display and sell directly from a website) or a sharing link (opening the package in a browser tab), scoped to one package, a specific subset, or the organization's full catalog, and optionally filtered to specific providers. Packages can be edited, copied, archived, or deleted; editing does not affect existing enrolled clients' current terms, deleting cancels future payments and access for enrolled clients, and archiving retains all client data and access while preventing new purchases. A copied package defaults to Hidden until manually made visible.

Client Packages let providers bundle appointment sessions, programs, products, and labs into a single purchasable offering, with one-time or recurring pricing, then sell it to clients through Healthie's built-in payment processing. It's built as the primary way practices package and sell their services, from a single consultation to a multi-month recurring program. A package can require the client to book one specific included appointment type at the time of purchase, and can automatically move the client into a Client Group, which determines their intake paperwork and document access. Packages are distributed via an embeddable widget or a standalone sharing link, either for a single package, a curated subset, or an organization's entire catalog, and can be scoped to specific providers.

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