Awell Health
Lets care teams build clinical workflows in Awell and connect them to Healthie, so care flows can trigger actions in Healthie and Healthie events can kick off Awell care flows automatically. Teams design and iterate on protocols like onboarding, triage, and follow-up without needing an engineering release for every change.
Built by Partner
The problem it solves
Care protocol changes typically require engineering involvement and a full development cycle, or live informally in tools like Miro, Lucidchart, or Google Docs disconnected from where care happens. Clinical teams designing and iterating on care pathways can't move at the speed evidence demands without a workflow layer they can own themselves.
What's included
- Webhook-triggered Awell care flows that start based on events in Healthie
- Pull of Healthie data into Awell flows for conditional logic, scoring, and personalized reporting
- Push of data or actions back into Healthie from a running Awell care flow, like charting notes or chat messages
- Pre-built use cases for onboarding, pre-consultation questionnaires, and automated follow-up
- Task coordination across care team members driven by care flow steps
How it works
Once connected, a Healthie event, like an appointment being booked, can trigger a webhook that starts an Awell care flow. From there, the care flow can read data from Healthie to drive conditional logic or scoring, and can push data or trigger actions back into Healthie, such as creating a charting note or sending an automated chat message to a client.
Awell is a low-code platform for designing clinical workflows, and its integration with Healthie lets care flows trigger actions in Healthie and Healthie events trigger care flows in Awell. It's for clinical and product teams who want to standardize and iterate on protocols like onboarding, triage, or follow-up without hard-coding them into engineering releases, and it requires active memberships with both Awell and Healthie. Connections run through webhooks: an event in Healthie can start an Awell care flow, and a step in a care flow can push data into Healthie or trigger actions like sending a chat message or charting note. Awell is a separate company from Healthie with its own pricing and support, so setup and billing questions go directly to Awell rather than Healthie.
