Zoom for Healthcare
Gives every Healthie appointment a HIPAA-compliant Zoom video link automatically, without providers or clients needing their own Zoom account. Supports group video chats, webinars, and session recording, all covered under Healthie's Zoom BAA.
Built by Core Engineering
The problem it solves
Providers running telehealth sessions, group classes, or webinars need a HIPAA-compliant video platform, but standard consumer Zoom accounts aren't covered under a BAA and require separate logins and fees. Without a built-in option, providers either pay for and manage a second HIPAA-compliant tool themselves or risk using non-compliant video software.
What's included
- Unique, HIPAA-compliant Zoom link auto-generated for every appointment, group session, or webinar
- Session recording (local, via Zoom desktop) with the option to share files with clients or add to a Program
- Waiting rooms, screen sharing, dial-in numbers, and host control over participant camera/mic
- Support for up to 100 participants per session with no meeting time limit
- Optional default-to-Zoom setting so all telehealth sessions use Zoom automatically
How it works
Zoom for Healthcare is active by default for any provider on Healthie's Plus Plan or above — no signup, linking, or personal Zoom account is required. When a provider schedules a telehealth appointment, group session, or webinar in Healthie, a unique Zoom link is generated automatically and shared with participants, who don't need their own Healthie login to join. From Settings, providers can enable optional features like waiting rooms, dial-in numbers, and defaulting all telehealth sessions to Zoom. To record a session, the provider toggles recording on before the call; local recordings save to the provider's device as separate audio, video, and combined files, and can then be uploaded to a client's record, a Program, or shared externally. More advanced account-level settings, like cloud recording configuration, require emailing hello@gethealthie.com, since providers can't access Zoom account settings directly.
Zoom for Healthcare gives providers a HIPAA-compliant video platform built directly into Healthie, generating a unique Zoom link for every appointment, group session, or webinar without requiring a personal Zoom account. It's included automatically for providers on Healthie's Plus Plan and above, and Healthie's own BAA with Zoom covers the encryption and compliance requirements. Providers create sessions the same way they schedule any appointment, and can enable optional features like waiting rooms, screen sharing, dial-in numbers, and session recording from Settings. Each meeting gets its own unique link rather than a persistent personal room, and sessions cap at 100 participants with no dial-in-only password option.
