Automations
Coming Soon

Scheduled Appointment Updates Provider

When a client books a configured appointment type, automatically updates their primary provider to match the provider they scheduled with.

Built by SE Team

The problem it solves

Clients sometimes book a specific appointment type with a different provider than the one currently listed as their primary provider, but without automation, updating that assignment requires a manual staff correction.

What's included

  • Automatic check whenever an appointment is scheduled
  • Appointment type checked against a configured list
  • Client's primary provider updated to match the scheduled provider

How it works

Trigger

Appointment scheduled

Logic

Appointment type matches configured list

Action

Update client's provider

Scheduled Appointment Updates Provider automatically updates a client's primary provider assignment whenever they book one of a configured set of appointment types, so the client's record reflects who they're actually working with. It's built for practices where a specific visit type (like an initial screening) should establish or change the client's provider of record.

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