Twilio

Healthie utilizes Twilio to automatically send SMS communications to your clients, with appointment reminders and confirmations available for all membership tiers. For Healthie Members on the Enterprise Tier with the semi or full web white-label, Healthie offers the ability to connect your Twilio account with Healthie, in order to use your own phone number to send and receive SMS communications. The advantages of doing this are to:

By integrating Healthie and Twilio, your business can:

• Use its phone number to send and receive SMS communications.
• Leverage other capabilities & integrations that Twilio offers with the same number that clients will receive important communications (via Healthie's SMS capabilities) from.
• Use texts to serve as appointment reminders, and allow customers to confirm appointments via text.
• Send unlimited messages on your behalf.

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Twilio is a programmable customer engagement platform that uses SMS to help businesses build relationships with their customers and increase their lifetime value. Twilio is certified under ISO/IEC 27001, and encrypts customer communications while in transit and at rest.